Reference

bangsajp Privacy Policy: Your Data Explained

The bangsajp Privacy Policy explains how we collect, use and protect details connected with your account, device and wallet activity.

Account dataWallet recordsCookie choicesSecurity requests
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bangsajp bangsajp Privacy Policy: Your Data Explained
CONTACT PATHS

Get Privacy Help Beside Account Support

A clear contact path helps when a privacy question sits beside a login or wallet issue.

Account request Use the account support route to ask for a copy, correction or explanation of…
Wallet question For OVO, GoPay, DANA or QRIS records, include the transaction reference and date; never…
Access concern If sign-in activity looks unfamiliar, report it through account support and complete the requested…
HANDLING DETAILS

See How We Handle Your Privacy

We handle privacy as part of the account steps you actually use, from phone verification to a mobile session and a wallet status check.

Account data

We use your account and contact details to create access, send account messages and respond to support requests.

Cookie controls

Cookies can keep a mobile login session active or help us understand page loading.

Security checks

Phone verification can be required before account access, especially after an unusual sign-in.

Record retention

We keep account, support and payment references for the period needed for operations, security checks or legal duties.

Change request

You can ask us to correct inaccurate account details or clarify how a record was used.

Data contact

For a copy, deletion question or privacy complaint, contact us through account support.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we hear most often before account access. They explain the data linked to sign-in, local wallets, cookies and support requests without asking you to share more than is needed. Where a request depends on regional rules, we will assess it under local law and tell you what account step is required.

It covers account details, phone verification, device and login events, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

Phone verification helps confirm that you control the account before access is granted or restored. It also helps us investigate unusual sign-ins without requesting your wallet PIN.

Yes. Send a correction request through account support using the phone or email linked to your account. We may ask you to complete verification before changing personal details.

We use payment references and status details to match an account action or investigate a mismatch. We do not need your DANA credentials, QRIS secret or wallet PIN for that check.

We retain data for operational, security or legal needs. Once the relevant need ends, we remove or anonymise the record, subject to duties that may apply where local law permits.

You can remove or restrict cookies through your browser settings. A mobile browser may then forget a session, so you could need to sign in and complete an account step again.

Use the account support route and describe whether you want access, correction, deletion clarification or a security check. Include your profile contact detail, but never send a wallet PIN.

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